1) How long has this company been in business?

The first microfibre was manufactured in Sweden in 1994. Norwex started in the home business in 1995 in Norway and opened to the Canadian and USA markets in 1999.

2) Is this a Canadian based company? If not where is it's origin, and is there a Canadian office?

Norwex stands for Norweigian Experience so we originated in Norway and are now in 26 different countries. Head Office for Canada and the US is in Dauphin, MB.

3) Are parties required or can the customer order directly from the company and we still get paid our regular commission?

As a consultant the best way to get the product in front of the client is through a party. A client can order directly from each consultant but not directly from our Head Office.

4) Does the company require you to have an inventory?

No, there is no requirement to have an on-hand inventory. Each consultant can decide to keep product on hand at their discretion.

5) Does the company have a 100% guarantee on the products and the kits?

The same guarantee applies to the product in your kit as to the product that you sell. Warranties are as follows: 2 years on microfibre products, 60 days on consumable products, 5 years on the magnet ball and 1 year on the dryer balls

6) How much is the kit and what is included?

The Canadian kit is $39.95 and comes with all of the following products:

2 Antibac Enviro Cloths
1 Norwex Tote Bag
1 Car Cloth
1 Antibac Window Cloth
1 Enviro Towel
1 Spray Bottle
Enough paperwork to get you started for your first party

The American kit is FREE if you do $2,000 in sales over your 1st 3 months of business. The kit includes:

2 Small Antibac Enviro Cloths
1 Large Antibac Enviro Cloth
1 Window Cloth
1 Mop Starter Package (includes Wet Mop, Dry Mop, Large Mop
Base, 1 Mop Handle)
1 package of Spirinetts
1 Spray Bottle
1 Tote Bag
Enough paperwork to get you started for your first party

7) Are there kit options? Such as sizes of kits to choose from?

No, there is just one kit.

8) Is there a minimum sales quota to be met to stay active?

Yes, you need to sell $250 in a 6 months period to remain active. Once you start building a team, you would need to sell $250 every month to continue to collect your commission cheque.

9) What are some examples of incentives for dedicated, consistent consultants?

Monthly product awards from Head Office
Go For The Goal (yearly incentives for consultants from Head Office)
Each manager may also, at their discretion, offer incentives

10) Are there any 'new consultant' incentives to boost start a business?

Yes, if a new consultant sells $2500 in the first 3 months, they will receive a $200 shopping spree from the company.
Also, I give a free training DVD to each consultant who signs up on my team.

11) When do I get paid?

Each consultant pays themselves the discount amount shown when you order. As all orders are charged to the consultant’s on file credit card, the amount you are paid is the difference of what you owe for the product you order and what the clients have paid for the product. If there are more credit charges from clients to apply against the party, Head Office will send a cheque or direct deposit the amount into the account you have provided them.

12) What is the earning potential as a consultant or higher.... what are the levels and the compensation points?

We earn 35% commission (also called discount) on ALL products sold (regardless of monthly or yearly sales volumes). See the Success Builder for more info on the Norwex management levels.

13) Are there meetings, seminars, training sessions, conventions and such that one can attend?

Yes, there are meetings help by head office on a regular basis in the bigger centres. Head Office also organizes an annual conference in August in a major centre in Canada.
Meetings for my team are held monthly in an area once my team grows to a size of 10 active consultants. I am currently holding meetings in Calgary on the 2nd Monday of every month and in Winnipeg on the 3rd Tuesday of every month. Meetings are also held in Edmonton on a regular basis as well. Conference calls are also a great way to keep in touch and are being held on a regular basis too.

14) What types of training is available to new consultants?

I offer a full training program including access to the back office area of my manager’s website where she I hasve uploaded all of my files and documents thatI have been created over the last 4 years. I also give everyone who joins my team a FREE Norwex Training DVD which will give you ideas on how to do your own presentation. I am also available to answer any of your questions through e-mail or phone my toll free number.

15) Does Norwex offer consultant websites? If so, what is the monthly fee?

Norwex is in the process of implementing FREE consultant based websites with a back office area. They have currently purchased a multi-million dollar system that they will be training and implementing in the next few months. They are hoping to have this launched by May.

16) What is the average time spent per show?

At the most, as a new consultant, 3 hours. This includes host coaching calls made before the show, show time, minimal paperwork, and customer service. As you become more experienced, this time will also decrease!

17) What is the Hostess program and who pays for the Hostess benefits?

Norwex provides a completely company funded hostess program.

The hostess program is referred to as a 4-Star program meaning that there are 4 ways in which the hostess can earn free product. The 4 stars are as follows:

a) For each booking the hostess has from her party, she can choose between an optic cloth or a window cloth
b) When a hostess has a minimum of 5 buying guests she earns a free envirocloth. The higher the number of buying guests the more product she can earn. (other levels are 8, 10, 13 and 15)
c) A shopping spree is earned for between 8 and 12% of sales at the party. The hostess can pick whatever products from the catalogue that she wants.
d) Head Office puts hostess packages together for different sales levels beginning at $325 (other levels are $500, $750 and $1000)

18) How easy is it to get started?

Simply pick up the phone and call me or email me and within 10 business days from when Head Office receives your contract you should have your kit in-hand.

19) How much are supplies like invoices, catalogues and invites?

Invoices are $9.50 for a bundle of 100
Catalogues are $.55 each
Recruiting Flyers are $12.50 for a bundle of 25
Invitation Postcards are $4.00 for a bundle of 100
Hostess Planners are $8.50 for a bundle of 25

20) Is there an annual renewal fee?

No, as long as you stay active there are no additional fees once you start your business.

21) Are there any advertising restrictions?

As a consultant you are not allowed to sell the Norwex products on a site such as E-Bay. Otherwise, there are no restrictions on advertising, however, advertisements need to be approved by Head Office prior to posting. Ask your manager to help you with this.

22) Who takes care of the sales tax?

As a consultant you remit the sales tax to head office and is remitted by Head Office on your behalf for your sales.